Our service is confidential and we will only share information about you without your consent if we’re worried about your safety or someone else’s safety, or if we are required to by law, for example:
- If we believe that you or someone else is at serious risk of harm, then we may need to tell the police or social services.
- If there are safeguarding concerns about a child or young person (or a vulnerable adult at risk), then we may need to tell social services.
- If there is a legal or court order to do so, then we will share information with a court or with the police in line with the order.
Where possible, we will always try to get your consent before sharing your details.
You can speak to us anonymously if you prefer, though we may need to use your IP address to find out where you are in an emergency.
We store your information securely on our database in accordance with our DATA Protection Policy.